House rules

  • Please be considerate to the other Riva rooms & studios residents; keep the noise down from 22:00.
  • Smoking and open fires are banned throughout the premises.
  • We do not offer personal assistance on-site; you can use the code received by mail or your room key card to access the hotel 24/7.
  • Only persons with a current reservation are permitted access; no guests are allowed.
  • Things happen, that is life, but if you break something, you are responsible.
  • Please make sure that all doors are properly closed as we do not accept responsibility for lost or stolen items.
  • You should leave the Riva rooms & studios by 10:00 at the latest on the day of departure.
  • The security camera footage in the passageway is stored for 24 hours for security reasons.
  • Guests lounge area & Food and Beverage consumption.
  • All our guests have access to the lounge area. Make sure that everything is clean and in order before you leave. All Food & Beverages are on self-service, payment of any consumption will have to be settled at the check-in kiosk. We reserve the right to charge your credit card for any consumption not being settled.